Branch Operations Leader

Community Financial System, Inc.; Village of Orchard Park (NY); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is seeking a Branch Supervisor to lead a small team, ensure branch operations are compliant, and drive superior customer service. The role focuses on supervising staff, managing deposits and loans with oversight, and collaborating with management on sales and branch growth.

The candidate should bring four years of related banking experience, an A.A.S. degree or equivalent, and a valid driver’s license.

Qualifications

• Minimum four years’ experience in related positions.
• Must be 18 years of age or older.
• A.A.S. Degree or equivalent; banking education and training.
• Valid driver license and reliable transportation.

Responsibilities

• Directly supervise branch office and oversee service operations including overdraft approvals and audits.
• Establish growth, sales, and profit objectives with management.
• Solicit new business and maintain relationships for cross-selling.
• Monitor sales and customer service performance against goals.
• Maintain knowledge of consumer products and services to meet customer needs.
• Train and evaluate staff; manage performance.
• Open and maintain deposit accounts; may make loans.
• Travel to other branches as needed.

Skills

Interpersonal skills

Verbal & written communication

Math skills

Attention to detail

Clear thinking

Core values: Integrity, Humility, Team

Teller training & product knowledge

Education

A.A.S. Degree or equivalent

Valid driver license

Job description

Community Financial System, Inc. (CFSI) is seeking a Branch Supervisor to lead a small team, ensure branch operations are compliant, and drive superior customer service. The role focuses on supervising staff, managing deposits and loans with oversight, and collaborating with management on sales and branch growth.

The candidate should bring four years of related banking experience, an A.A.S. degree or equivalent, and a valid driver’s license.