Branch Operations Leader

Coca-Cola Beverages Northeast; Village of Whitehall (NY); On-site; USD 47,000 - 71,000; Full time

Benefits offered by this job

Medical, Vision & Dental insurance

401K with generous match

Paid holidays

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) seeks a Branch Supervisor to directly supervise staff and branch operations, ensuring exceptional customer service and adherence to bank policies across one or more locations in the area.

You will partner with the Branch or District Manager to set growth goals, train and evaluate personnel, oversee cash handling, lending activities with oversight, and maintain compliance with all laws and internal controls.

Qualifications

• Education, Training and Requirements: A.A.S. Degree of equivalent; specialized banking education and training
• Skills: Excellent interpersonal skills, including listening, persuading and motivating; Excellent verbal and written communication skills; Accurate math; Attention to detail
• Experience: Minimum four (4) years’ experience in related positions normally required; All applicants must be 18 years of age or older

Responsibilities

• Directly supervises the branch office and performs or delegates a variety of duties including oversight of branch service operations to include approval of transactional overrides; branch general ledger accounts; vault and drawer audits; approval of overdrafts; control of negotiable supplies; cash management, ordering and shipments; ATM balancing and maintenance; ensuring proper branch security measures are in place; preparation of regulatory, internal and operational reports; participation with audits of key branch functions
• Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled
• Solicits new business from current and prospective customers; maintains ongoing business relationships with customers to optimize additional cross‑selling opportunities
• Monitors individual sales and customer service performance against goals and discusses performance with manager on a frequent basis
• Maintains thorough knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner
• Model and hold staff accountable for upholding the core values of the Company: Integrity, Humility, Teamwork, and Excellence
• May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels

Skills

Supervisory experience

Customer service

Cash handling

Regulatory compliance

Interpersonal skills

Education

A.A.S. degree or equivalent

Banking education/training

Job description

Community Financial System, Inc. (CFSI) seeks a Branch Supervisor to directly supervise staff and branch operations, ensuring exceptional customer service and adherence to bank policies across one or more locations in the area.

You will partner with the Branch or District Manager to set growth goals, train and evaluate personnel, oversee cash handling, lending activities with oversight, and maintain compliance with all laws and internal controls.