Branch Operations Lead — Warehouse & Team Leadership

Worldpac; Lancaster (Lancaster County); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with employer match

Paid time off

Paid holidays

Performance reviews

Career growth

Job summary

Worldpac is seeking a Branch Operations Lead to assist the Branch Operations Manager and Lead daily warehouse operations at our Lancaster location. You will learn all branch functions, support safety procedures, and help manage training and performance while maintaining service standards.

The role requires strong leadership, English fluency, and the ability to coordinate with teams and drivers. This full-time position includes comprehensive benefits per US policy.

Qualifications

• At least 6 months of previous warehouse experience.
• Eligible to work in the country in which you are applying for
• Be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed).
• Ability to perform basic clerical and physical tasks.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication skills and capability of working effectively with others.
• Ability to read and write comprehensive detailed instructions, correspondence and memos.
• Proficient in basic math skills.
• Detail-oriented and strong time management skills.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Willing to get powered equipment certification.
• Must meet all applicable state-specific driver's license requirements prior to driving a company vehicle to perform delivery duties.
• Must have a valid driver’s license with an acceptable motor vehicle record (MVR) per department standards.
• Must be able to read, write and speak English fluently.
• Have excellent multitasking ability
• Willingness to continue to evolve and develop personal skills to meet the changing environment.
• Demonstrated self-starter and motivated individual.
• Ability to challenge upwards – respectful pushback.
• Willingness to learn new skills and gain knowledge about all aspects of the Branch operations.
• Demonstrates critical thinking and prioritization skills.
• Meet all applicable state-specific driver’s license requirements.

Responsibilities

• Works closely with management team to learn all functions of Branch Management, including operations, staffing, training, branch assets, expense management and budgeting.
• Reviews, understands and follows company safety and security procedures, and serves as a role model to ensure compliance by all team members.
• Supports team members in their training and development and enables immediate application to daily work.
• Maintains a customer service-oriented philosophy in all conduct to self and other team members.
• Reports violations of company policies and procedures and safety concerns to management team.
• Coordinates and communicates with management team to ensure orders are delivered, inventory is maintained, and records are prepared and stored accordingly.
• Uses vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner.
• Other duties may be assigned.

Skills

Warehouse experience

Leadership skills

English fluency

Interpersonal skills

Driver's license

Math skills

Multitasking

Problem solving

Education

High school diploma

Job description

Worldpac is seeking a Branch Operations Lead to assist the Branch Operations Manager and Lead daily warehouse operations at our Lancaster location. You will learn all branch functions, support safety procedures, and help manage training and performance while maintaining service standards.

The role requires strong leadership, English fluency, and the ability to coordinate with teams and drivers. This full-time position includes comprehensive benefits per US policy.