Branch Operations Lead — Team Growth & Customer Value

SiteOne Landscape Supply

Parker (CO)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

Paid Holidays

DailyPay available

401k with company match

Tuition Reimbursement

Associate Referral Program

Company apparel and work boot vouchers

Opportunity for advancement

Paid training and certifications

Employee assistance program

Job summary

SiteOne Landscape Supply is seeking an Assistant Branch Manager in Parker, CO to support the Branch Manager in achieving excellence across operations, inventory, team development, customer value, and financial growth.

You will onboard, train, and coach branch associates, promote safety, and monitor KPIs to drive improvements while partnering with leadership on technology implementations that impact business performance.

Qualifications

1–3 years of experience in retail nursery, irrigation and/or landscape industry preferred.
1–3 years of managerial experience including leadership, issue management, motivation and team building preferred.
Demonstrates exceptional customer service to all SiteOne customers.
Responds to and resolves more complex questions and issues, utilizing experience and greater knowledge of products and customer base.
Proactively identifies and capitalizes on opportunities to grow sales with current and potential customers.

Responsibilities

Create a positive environment for branch associates which encourages teamwork in alignment with SiteOne DNA.
In partnership with the Branch Manager, onboard, train, and coach branch associates.
Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success.
Promote an incident-free environment by emphasizing safety daily through leading by example.
Encourage a strong safety culture through workplace organization, training and executing policies.
Monitor key performance metrics to assess daily, weekly and monthly progress and to track improvement initiatives.
Work with Branch Manager to review performance metrics to track progress.
Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support their implementation.