Branch Operations Lead - Landscape & Client Growth

BrightView Landscapes; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid holidays

Tuition reimbursement

Paid time off

Job summary

BrightView Landscapes, LLC in Austin, TX, is seeking an Associate Branch Manager to support the Branch Manager in daily operations and ensure the quality and efficiency of landscape management for BrightView's clients.

You will directly manage 3+ client service teams, develop forecasts and budgets, monitor branch performance, and assist with sales goals with the Business Developer. Leadership and financial awareness are essential.

Qualifications

• Associate's or Bachelor's degree in horticulture, business-related field, or equivalent experience in a customer-focused service industry
• Minimum 2-4 years of management work experience
• Proficient in project and time management, resource planning, and effective decision making in a dynamic, fast-paced environment
• Strong proficiency in Microsoft Office Suite and estimating/costing software packages.
• Effective oral and written communication skills.
• Solid working knowledge of business accounting. P&L management and financial analysis to support branch profitability
• Experienced in horticulture, landscaping equipment, and managing a fleet of company vehicles

Responsibilities

• Develop long-term relationships and communicate regularly with key clients
• Inspect key client properties to monitor performance and overall job quality
• Ensure BrightView's existing accounts are renewed each year
• Coordinate and manage client service teams
• Assist the Branch Manager in the performance of financial and accounting tasks, as required
• Develop forecasts/budgets
• Work with the Operational Accounting team to accurately track branch performance
• Ensure billing is completed in a timely and accurate manner
• Ensure all contracts are executed correctly
• Ensure proper use and care of all branch assets
• Identify staffing needs
• Monitor branch safety record and implement methods to improve safe workplace practices
• Monitor and guide supervisors as they train Crew Leaders and Crew Members
• Implement and enforce policies and procedures as issued by BrightView
• Assist the Branch Manager in the performance of sales tasks, as required
• Ensure new sales goals for the branch are properly budgeted
• Work with the Business Developer to ensure those goals are met or exceeded
• Identify prospects to meet sales goals and communicate with the Business Developer
• Understand and accurately estimate jobs
• Ensure proper paperwork is completed for all employee changes and hires
• Communicate with, counsel, train, discipline, review, and develop growth plan(s) for employees

Skills

Team management

Client relations

Budgeting

Forecasting

Communication

Microsoft Office

Project management

Leadership

Landscape operations

Education

Associate's or Bachelor’s degree in horticulture

Business-related degree

2-4 years management experience

Tools

Estimating software

Microsoft Office

Job description

BrightView Landscapes, LLC in Austin, TX, is seeking an Associate Branch Manager to support the Branch Manager in daily operations and ensure the quality and efficiency of landscape management for BrightView's clients.

You will directly manage 3+ client service teams, develop forecasts and budgets, monitor branch performance, and assist with sales goals with the Business Developer. Leadership and financial awareness are essential.