Branch Operations Lead – Growth, Service, Ownership

Meier-Supply-Co.,-Inc.-1; Buffalo (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental and vision insurance

Employee assistance program

Flexible spending account (FSA)

Health insurance

Health savings account (HSA)

Company paid life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

Meier Supply is seeking an Assistant Branch Manager for our Buffalo, NY location to support the Branch Manager in daily operations, sales, inventory, and customer service. You will oversee scheduling, coach the inside sales team, ensure pricing integrity, and drive profitability while delivering outstanding service.

This role requires 3-5 years HVAC, sales, customer service, and supervisory experience, plus strong MS Office skills and forklift training.

Qualifications

• 3-5 years HVAC Experience.
• 3-5 years Sales Experience.
• Prior supervisory experience strongly preferred.
• 3-5 years Customer Service experience.
• 3-5 years Warehouse/Distribution experience.
• Proficient Computer Skills in MS Office.
• Forklift training.

Responsibilities

• Develops and maintains strong customer relationships to promote satisfaction, sales growth, and increased revenue.
• Support and coach the inside sales team to achieve customer service and sales goals.
• Identify new business opportunities through counter or phone sales and communicate leads to the outside sales team or Branch Manager.
• Help plan, coordinate, and direct branch operations to ensure efficiency and exceptional service.
• Supervise and assist with scheduling, assigning tasks, coaching, and performance feedback for branch employees.
• Work with the Branch Manager and Regional Manager to maintain competitive pricing and healthy profit margins.
• Oversees daily cycle counts, annual physical inventories, and inventory control processes.
• Contributes to execution of the annual branch plan and monthly or seasonal merchandising initiatives.
• Directly supervises inside sales team and oversight of others
• Serve as acting Branch Manager in their absence.
• Perform other duties or special projects as assigned

Skills

HVAC Experience

Sales Experience

Customer Service

Supervisory Experience

Warehouse/Distribution

Tools

MS Office

Forklift Training

Job description

Meier Supply is seeking an Assistant Branch Manager for our Buffalo, NY location to support the Branch Manager in daily operations, sales, inventory, and customer service. You will oversee scheduling, coach the inside sales team, ensure pricing integrity, and drive profitability while delivering outstanding service.

This role requires 3-5 years HVAC, sales, customer service, and supervisory experience, plus strong MS Office skills and forklift training.