Assistant Branch Manager

MEIER SUPPLY CO INC; Buffalo (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

FSA

HSA

Life insurance

Paid time off

Retirement plan

Referral program

Job summary

Meier Supply Co Inc. is seeking an Assistant Branch Manager in the Buffalo, NY area. You will support the Branch Manager in daily operations, drive sales initiatives, and supervise inside sales staff to deliver excellent customer service and profitability.

The role requires HVAC, sales, and supervisory experience, with travel for onboarding and ongoing training. We value teamwork, growth, and a strong customer-focus in a 100% employee-owned environment.

Qualifications

• 3-5 years HVAC experience.
• 3-5 years sales experience.
• Prior supervisory experience strongly preferred.
• 3-5 years Customer Service experience.
• 3-5 years Warehouse/Distribution experience.
• Proficient MS Office.
• Forklift training.

Responsibilities

• Develops strong customer relationships to promote satisfaction, sales growth, and increased revenue.
• Support and coach the inside sales team to achieve customer service and sales goals.
• Identify new business opportunities through counter or phone sales and communicate leads to the outside sales team or Branch Manager.
• Help plan, coordinate, and direct branch operations to ensure efficiency and service quality.
• Supervise and assist with scheduling, assigning tasks, coaching, and performance feedback for branch employees.
• Collaborate with Branch Manager and Regional Manager on pricing and margins.
• Oversee daily cycle counts, annual inventories, and inventory control processes.
• Contribute to annual branch plan and merchandising initiatives.
• Directly supervise inside sales team and oversee others; act as Branch Manager in their absence.
• Perform other duties or special projects as assigned.

Skills

HVAC experience

Sales experience

Supervisory experience

Customer service

Warehouse/Distribution

MS Office

Forklift training

Job description

Description

Opportunity Meier Supply Provides:

• Receive necessary training in sales and operations provided by Meier Supply and outside sources.
• Participating in and contributing to an entrepreneurial, high growth work environment
• Using and contributing to the development of industry leading systems and processes.
• Being a leader in a company with a reputation for excellent customer service
• Being well compensated for outstanding contributions
• Being an employee-owner of an industry leading organization.
• Work/Life Balance and family-oriented culture is a huge differentiator for us!

You will enjoy the following:

• Competitive Pay includes base wages plus generous performance bonuses
• Paid-Time-Off and Holiday Pay
• Comprehensive Medical/Dental/Vision plans protect you and your loved ones – We pay 75% of premiums for employees plus family members!
• Company-paid Life insurance and Disability benefits
• EXCELLENT Retirement benefits through our Employee Stock Ownership Plan (ESOP) and our 401K Retirement plan
• Employee recognition – holiday parties, ESOP events, company lunches, gift cards, plus much more

EXCELLENT WORK ENVIRONMENT AND COMPANY CULTURE!

The culture at Meier Supply is built on our shared Core Values:

• PEOPLE We hire and develop the best talent!
• RESPECT Show ultimate regard for others!
• INTEGRITY Always do the right thing!
• DEDICATION To our customers success!
• EXCELLENCE Commitment to best in class in all we do!

We hire, coach/develop, review, reward, and recognize our co-owners based on these characteristics, so it’s important that you share these values in order to be part of our team.

We are a 100% employee-owned leading edge wholesale distributor of HVAC/R products based in Conklin, NY with branches in NY, PA, MA, and CT. Working at Meier Supply is a unique opportunity to join a company that values it's employee owners and rewards them throughout their long careers with us. Being 100% employee owned, means we have the opportunity to work together towards a common goal of increasing our stock value for all employee owners!

PURPOSE:

Supports the Branch Manager in overseeing all daily branch operations, including sales, customer service, inventory management, personnel supervision, expenses, and branch administration. The Assistant Branch Manager serves as the Branch Manager’s backup and ensures smooth branch performance in their absence. This position contributes to branch profitability and customer satisfaction by promoting efficiency, teamwork, and consistent execution of company standards

PRINICIPAL ACCOUNTABILITIES:

• Develops and maintains strong customer relationships to promote satisfaction, sales growth, and increased revenue.
• Support and coach the inside sales team to achieve customer service and sales goals.
• Identify new business opportunities through counter or phone sales and communicate leads to the outside sales team or Branch Manager.
• Help plan, coordinate, and direct branch operations to ensure efficiency and exceptional service.
• Supervise and assist with scheduling, assigning tasks, coaching, and performance feedback for branch employees.
• Work with the Branch Manager and Regional Manager to maintain competitive pricing and healthy profit margins.
• Oversees daily cycle counts, annual physical inventories, and inventory control processes.
• Contributes to execution of the annual branch plan and monthly or seasonal merchandising initiatives.
• Directly supervises inside sales team and oversight of others
• Serve as acting Branch Manager in their absence.
• Perform other duties or special projects as assigned

OTHER INFORMATION:

• Participate in after-hours (on-call) schedule and after-hours training
• Travel Requirement – Travel is required for training during onboarding phase and ongoing training as needed. This will include overnight stays. May require travel to customer or job sites. May travel to corporate for branch manager meetings, to trade and/or industry conferences and training.
• Continued Education for Management and Business-related needs

Pay:

Starting at $60K/year DOE plus generous bonuses (total comp with bonuses of $70K)

Benefits:

• 401(k)
• Medical insurance
• Dental and vision insurance
• Employee assistance program
• Flexible spending account (FSA)
• Health insurance
• Health savings account (HSA)
• Company paid life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Requirements

QUALIFICATIONS

• 3-5 years HVAC Experience
• 3-5 years Sales Experience
• Prior supervisory experience strongly preferred
• 3-5 years Customer Service experience
• 3-5 years Warehouse/Distribution experience
• Proficient Computer Skills in MS office
• Forklift training

BEHAVIORAL COMPETENCIES

• Fiscal Accountability and Driven to Achieve Business Results
• Staff Management
• Leadership and Vision
• Change Management
• Customer Focus
• Uses Creativity and Innovative Thinking to Optimize Business