Branch Operations Lead — Elevate Patient Care

Apria-Healthcare; Charlottesville (VA); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision care

401(k) Plan

Paid time off

Disability coverage

Parental leave

Employee assistance program

Job summary

Accendra Health in Charlottesville, VA seeks a Team Manager to supervise staff delivering care and support to patients in person and via email, phone and chat. You will lead daily operations, set goals, and ensure a high standard of customer service and effective problem solving.

Join a patient-focused team with opportunities to coach, recognize performance, and implement processes that improve workflow across branches.

Qualifications

• Proven work experience as a team leader or supervisor.
• In-depth knowledge of performance metrics.
• Strong MS Excel skills and data interpretation.

Responsibilities

• Delegate tasks and set deadlines.
• Oversee day-to-day operations.
• Monitor team performance and report on metrics.

Skills

Patient-Focused

Action-Oriented

Collaborative

Effective Communicator

Energetic & Passionate

Relationship Builder

Education

Degree in management or team-leading training

Tools

MS Excel

MS Access

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health in Charlottesville, VA seeks a Team Manager to supervise staff delivering care and support to patients in person and via email, phone and chat. You will lead daily operations, set goals, and ensure a high standard of customer service and effective problem solving.

Join a patient-focused team with opportunities to coach, recognize performance, and implement processes that improve workflow across branches.