Branch Operations & Growth Lead

Heritage Landscape Supply - Green; Green (OH); On-site; USD 54,000 - 70,000; Full time

Job summary

Heritage Landscape Supply - Green is seeking an Assistant Branch Manager (ABM) in Green, OH, to support the Branch Manager in achieving excellence in branch operations, financial performance, and customer satisfaction. This role focuses on operational leadership, team development, and strategic planning to drive growth and efficiency.

The ABM will lead warehouse staff and drivers, monitor performance, and ensure safety and compliance across all branch activities, while building strong customer

Qualifications

• Minimum 1–2 years in a warehouse, distribution, or supervisory/assistant management role; prior experience in building materials preferred.
• Ability to pass criminal background and pre-employment drug screening.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office; familiarity with ERP or warehouse management systems preferred.
• Valid driver’s license and clean driving record.

Responsibilities

• Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
• Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
• Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.
• Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
• Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
• Reporting and Analysis: Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.
• Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures.

Skills

Leadership

Team leadership

Communication skills

Problem solving

Education

High school diploma or equivalent

Associate or bachelor’s degree in business administration or Supply Chain

Tools

Microsoft Office

ERP / Warehouse management systems

Job description

Heritage Landscape Supply - Green is seeking an Assistant Branch Manager (ABM) in Green, OH, to support the Branch Manager in achieving excellence in branch operations, financial performance, and customer satisfaction. This role focuses on operational leadership, team development, and strategic planning to drive growth and efficiency.

The ABM will lead warehouse staff and drivers, monitor performance, and ensure safety and compliance across all branch activities, while building strong customer