Hybrid Assistant Branch Manager - Pool & Landscape Ops Leader

Heritage Pool Supply - Alpharetta; Alpharetta (GA); Hybrid; USD 54,000 - 70,000; Full time

Job summary

Heritage Pool Supply - Alpharetta is seeking an Assistant Branch Manager (ABM) to support the Branch Manager in delivering exceptional branch operations, financial performance, and customer satisfaction. The role requires strategic leadership, operational oversight, and team development across warehouse, drivers, and inside sales teams.

The ABM will drive efficiency, manage safety, and contribute to strategic plans while collaborating with sales and administrative teams.

Qualifications

• Minimum of 1–2 years (or more) experience in a warehouse, distribution, or supervisory/assistant management role; prior experience in Landscape/Pool & Aquatics distribution, or related industry preferred.
• Demonstrated ability to manage teams, oversee operations, and execute processes efficiently.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.
• Valid driver’s license and clean driving record.
• Ability to pass criminal background and pre-employment drug screening.

Responsibilities

• Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
• Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
• Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.
• Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
• Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
• Reporting and Analysis: Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.
• Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures. Maintain a safe, organized, and efficient warehouse and branch environment.

Skills

Leadership

Team management

Communication

Organizational skills

Customer relations

Analytical thinking

Problem solving

Microsoft Office

Education

High school diploma or equivalent

Associate or bachelor’s degree beneficial

Tools

ERP

WMS

Microsoft Office Suite

Job description

Heritage Pool Supply - Alpharetta is seeking an Assistant Branch Manager (ABM) to support the Branch Manager in delivering exceptional branch operations, financial performance, and customer satisfaction. The role requires strategic leadership, operational oversight, and team development across warehouse, drivers, and inside sales teams.

The ABM will drive efficiency, manage safety, and contribute to strategic plans while collaborating with sales and administrative teams.