Branch Operations & Customer Care Specialist

Controlled Products Systems Group, Inc.; Columbus (OH); On-site; USD 26,229 - 40,033; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) contribution

Short-term incentive plan eligibility

Job summary

Controlled Products Systems Group, Inc. is seeking a customer service representative to assist with product inquiries and order management at our corporate office in Columbus, Ohio. The position requires a high school diploma and at least 2 years of experience in customer care within a manufacturing or distribution setting.

The role involves maintaining communication with customers, processing orders, and assisting with inventory efforts. Proficiency in Spanish is preferred.

Compensation ranges from $19.04 to $29.06 per hour with a comprehensive benefits package.

Qualifications

• Minimum of 2 years customer-care experience in a manufacturing or distribution environment.
• Proficiency in Spanish is preferred.
• Ability to lift up to 50 pounds and push/pull up to 100 pounds.

Responsibilities

• Maintain daily telephone contact with customers regarding products.
• Enter orders into the system and expedite them.
• Assist with inventory tracking and maintenance.

Skills

Customer care experience

Communication skills

Problem-solving skills

Organizational skills

Strong computer skills

Education

High school diploma or GED

Job description

Controlled Products Systems Group, Inc. is seeking a customer service representative to assist with product inquiries and order management at our corporate office in Columbus, Ohio. The position requires a high school diploma and at least 2 years of experience in customer care within a manufacturing or distribution setting.

The role involves maintaining communication with customers, processing orders, and assisting with inventory efforts. Proficiency in Spanish is preferred.

Compensation ranges from $19.04 to $29.06 per hour with a comprehensive benefits package.