Branch Operations Coordinator – Health Care Admin

CenterWell; Columbus (OH); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off

Paid parental and caregiver leave

Job summary

CenterWell Home Health in Columbus, OH is seeking a Branch Coordinator to provide clerical support for the branch medical records and billing department, and to coordinate telephone and staff communication, supplies, and accounts payable processing. The role may include additional duties based on branch census.

Responsibilities include preparing patient assessment packets, handling orders and 485s, updating systems, processing claims, managing mail and office supplies, and ensuring

Qualifications

• Must understand the issues related to the delivery of home health and hospice services and be able to problem solve effectively.
• Must possess knowledge of Medicare guidelines governing home health and hospice agencies.
• Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees.
• Must be organized, detail-oriented, and possess effective communication skills both orally and in writing.
• The ability to communicate with a diversity of individuals is required.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and according to Order procedure.
• Date stamp all received documents and ensure scanning within 24 hours.
• Fax discharge/transfer/episode summaries to physicians as tasks appear.
• Copy documentation and assist with ADR preparation.
• Update HCHB and computer programs as appropriate.
• Complete End of Period claim workflow with the billing team to ensure timely releases.
• Adhere to HIPAA/Privacy Program and Employee Compliance Program.
• Read and follow Agency Policies and Employee Handbook Guidelines.
• Screen and route calls to staff; manage phone system and roster.
• Process incoming/outgoing mail and manage office supplies and medical supplies.
• Assist with EOE billing tasks and accounts payable processing.

Skills

Customer service

Medicare knowledge

Communication

Organization

Problem solving

Education

High school diploma

Job description

CenterWell Home Health in Columbus, OH is seeking a Branch Coordinator to provide clerical support for the branch medical records and billing department, and to coordinate telephone and staff communication, supplies, and accounts payable processing. The role may include additional duties based on branch census.

Responsibilities include preparing patient assessment packets, handling orders and 485s, updating systems, processing claims, managing mail and office supplies, and ensuring