Branch Operations & Billing Coordinator

Humana Inc; Charlotte (NC); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) retirement savings plan

Paid time off & holidays

Parental and caregiver leave

Disability & life insurance

Job summary

CenterWell Home Health, a Humana Inc. company, in Charlotte, NC, seeks a Branch Coordinator to provide clerical support for branch medical records and billing, and to coordinate telephone and mail operations.

The role also manages office supplies and supports billing tasks for timely claim processing. Responsibilities include HIPAA compliance, preparing patient documents, processing orders, and completing end-of-period billing workflows.

Qualifications

• Education: high school diploma or equivalent, typing and clerical skills, computer proficiency.
• Experience: at least two years in health care and one year in home health.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s; follow up on documentation and filing.
• Manage phone system, screen/route calls, mail, and office supplies.
• Coordinate accounts payable and assist with billing tasks within the branch.

Skills

Customer service

Communication skills

Detail-oriented

Organized

Education

High school diploma or equivalent

Tools

HCHB software

Office software

Job description

CenterWell Home Health, a Humana Inc. company, in Charlotte, NC, seeks a Branch Coordinator to provide clerical support for branch medical records and billing, and to coordinate telephone and mail operations.

The role also manages office supplies and supports billing tasks for timely claim processing. Responsibilities include HIPAA compliance, preparing patient documents, processing orders, and completing end-of-period billing workflows.