Branch Operations & Admin Specialist

Professional Plastics; Ogden (UT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

DailyPay

Medical

Dental

Vision

401K Match

Life Insurance

PTO

Holidays

EAP

Job summary

Professional Plastics seeks an administrative professional to operate independently within a small team, handling daily tasks to support business growth and service excellence. You will manage confidential material and assist across locations, with a focus on accuracy and timely communications.

The role requires 1–3 years in administration, proficiency in Microsoft Office, and familiarity with ERP systems. A positive, detail-oriented approach and strong customer focus are essential.

Qualifications

• High School Diploma or equivalent.
• 1-3 years’ experience in an administrative role.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel).
• Knowledge of ERP systems is a plus.

Responsibilities

• Perform daily invoicing of customer orders including scanning, mailing or emailing copies.
• Process shipments and transfers for other locations.
• Prompt communication with all locations, corporate staff, and branch employees.
• Update and maintain customer information including tax resale and credit applications.
• Process cash and credit card transactions securely and maintain records.
• Review orders and documents to ensure accuracy and advise of discrepancies.
• Follow up and communicate with manufacturer and sales reps on order status.
• Monitor and investigate inventory discrepancies to help with corrections.
• Handle customer return paperwork and credit process while reviewing for accuracy.
• Maintain a strong customer focus with constant communication between sales team and customers.
• Coordinate with corporate HR to process paperwork for new hires.

Skills

Microsoft Office Suite

Office software

Education

High School Diploma or equivalent

Tools

ERP systems

Job description

Professional Plastics seeks an administrative professional to operate independently within a small team, handling daily tasks to support business growth and service excellence. You will manage confidential material and assist across locations, with a focus on accuracy and timely communications.

The role requires 1–3 years in administration, proficiency in Microsoft Office, and familiarity with ERP systems. A positive, detail-oriented approach and strong customer focus are essential.