Branch Office Team Leader - Operations & Service

Navy Federal Credit Union; Kings Bay (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

Navy Federal Credit Union is seeking a Branch Manager to oversee daily branch operations and lead staff in delivering the full range of banking products to members. You will supervise cash operations, vault procedures, and staff training, while helping achieve service and business goals.

The role includes recruiting, budgeting, and cross-serving Navy Federal products, with emphasis on security, compliance, and high-quality member service.

Qualifications

• Experience supervising branch staff and delivering full banking products.
• Knowledge of cash operations, vault procedures and compliance.
• Ability to monitor performance and manage budgets.

Responsibilities

• Supervise branch team to provide lending, deposits and related services.
• Oversee cash operations, vault opening/closing and balancing.
• Lead recruiting, onboarding and staff development.
• Analyze reports to optimize branch performance and compliance.

Skills

Leadership

Branch operations

Customer service

Staff training

Budgeting

Education

Bachelor's degree

Tools

Banking software

Cash handling systems

Job description

Navy Federal Credit Union is seeking a Branch Manager to oversee daily branch operations and lead staff in delivering the full range of banking products to members. You will supervise cash operations, vault procedures, and staff training, while helping achieve service and business goals.

The role includes recruiting, budgeting, and cross-serving Navy Federal products, with emphasis on security, compliance, and high-quality member service.