Branch Manager

Navy Federal Credit Union

Newport (RI)

On-site

USD 78,500 - 100,700

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Pension plan

Medical insurance

Vision insurance

401(k)

Job summary

A leading financial services organization is seeking a Branch Manager in Newport, Rhode Island. This position involves supervising and leading a branch team, ensuring efficient operations, and adhering to compliance standards. The ideal candidate will have strong organizational and communication skills, along with a Bachelor's Degree in Accounting or Business Administration. Competitive salary and benefits offered, including a pension plan and medical insurance.

Qualifications

Working knowledge of applicable federal regulations governing consumer lending.
Exposure to mentoring and leading employees.
Ability to manage multiple priorities independently.

Responsibilities

Supervise branch team and ensure efficient operation.
Monitor cash operations and branch self-auditing.
Participate in recruiting and on-boarding team members.

Skills

Organizational skills

Communication skills

Time management skills

Team management

Customer service operations

Education

Bachelor's Degree in Accounting or Business Administration

Job description

Join to apply for the Branch Manager role at Navy Federal Credit Union

Navy Federal Credit Union provided pay range

This range is provided by Navy Federal Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$78,500.00/yr - $100,700.00/yr

Overview

To assist the Branch Manager of a small/medium/large branch office by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.

Responsibilities

Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts
Assist the Manager in monitoring cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits
Manage staff to ensure vault opening, closing and balancing procedures are completed
Participate in outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events
Participate in recruiting efforts, on-boarding and initial training of team members
Participate in budget, purchasing, tracking and records retention for business expenses
Guide team development for continual growth in technical, soft and leadership skills
Provide applicable support to ensure team achieves and maintains product, service and business goals, including cross servicing of Navy Federal products and services
Assist with leading and training team members to deliver high quality service to our members
Analyze reports and conduct trend analysis to optimize business performance
Ensure compliance with all security, safety and emergency preparedness procedures
Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.
Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures
Supervise daily activities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Develop, mentor, and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Act as Manager in the incumbent's absence
Perform other duties as assigned

Qualifications

Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience
Working knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts
Working knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts
Working knowledge of functions relating to cash and ATM operations
Ability to manage multiple priorities independently and/or in a team environment
Exposure to member/customer service operations
Exposure to mentoring and leading employees
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Effective verbal and written communication skills
Effective word processing and spreadsheet software skills

Desired Qualifications

Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience
Familiarity with financial institution and lending practices, principles and regulations
Familiarity with retail banking industry best practices

Hours

Available Monday - Saturday: hours based on business needs.

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

Fortune 100 Best Companies to Work For 2025
Yello and WayUp Top 100 Internship Programs
Computerworld® Best Places to Work in IT
Newsweek Most Loved Workplaces
Newsweek Most Trustworthy Companies in America
Military Times 2025 Best for Vets Employers
Best Companies for Latinos to Work for 2024
Forbes® 2025 America's Best Large Employers
Forbes® 2025 America's Best Employers for New Grads
Forbes® 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Military.com Top Military Spouse Employers 2025

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams

Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Seniority level