Branch Office Operations Supervisor

Wismettac Asian Foods Inc; Honolulu (HI); On-site; USD 48,000 - 64,000; Full time

Job summary

Wismettac Asian Foods Inc. in Honolulu, Hawaii seeks an Office Supervisor to oversee branch office operations and provide administrative support per SOP. You will supervise clerical staff, manage workflow, and liaise with sales, logistics and HQ to drive efficiency.

The role requires strong organizational skills, proficiency with MS Office, and the ability to train staff while maintaining high attendance and integrity.

Qualifications

• Ability to organize and prioritize many tasks under time constraints.
• Proficiency with Word, Excel, PowerPoint and Outlook.
• Thorough knowledge of general office operation.
• Understanding of PI Process and resolving common errors.
• Prepare A/R/A/P documents and communicate effectively.
• Knowledge of business and management principles for planning and leadership.
• Ability to train new employees on new SOPs.
• Understanding branch office functions and supervising team.
• Time management to meet deadlines.

Responsibilities

• Ensure outstanding customer service for customers, clients and vendors.
• Process daily registration activities including sales and purchase orders.
• Maintain file/record-keeping systems and retrieve documents.
• Answer calls, relay messages, and provide information.
• Train employees in operation.
• Supervise attendance, overtime and discipline as needed.
• Liaise between sales, logistics and office staff.
• Prepare and submit reports to City/County/State/Federal where applicable.
• Assist with physical inventory and report discrepancies.
• Communicate with HQ and outside vendors as needed.
• Assist Office Manager and Branch Manager in operations and recruitment.
• Support customs clearance and import-related tasks.
• Other duties as assigned.

Skills

Office administration

Organizational skills

Time management

English proficiency

Customer service

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Wismettac Asian Foods Inc. in Honolulu, Hawaii seeks an Office Supervisor to oversee branch office operations and provide administrative support per SOP. You will supervise clerical staff, manage workflow, and liaise with sales, logistics and HQ to drive efficiency.

The role requires strong organizational skills, proficiency with MS Office, and the ability to train staff while maintaining high attendance and integrity.