Branch Office Administrator

Edward Jones; Metairie (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading financial services firm as a Branch Office Administrator in Metairie, LA. This full-time role emphasizes client service, communication, and teamwork to support financial advisors and enhance client experiences. With comprehensive training and growth opportunities, you'll thrive in a supportive environment that values continuous improvement and diversity.

Benefits

Comprehensive 6-month training with mentorship

Support network from branch to regional and home office

Recognition programs and benefits including health, retirement, paid holidays, vacation, and bonuses

Qualifications

• Client service experience and administrative skills required.
• Technology literacy is essential.

Responsibilities

• Deliver personalized client service via calls, emails, and in-person.
• Assist in business planning and strategy development.
• Identify client needs through active listening.

Skills

Analytical Thinking

Attention to Detail

Adaptability

Conversational Skills

Digital Tool Utilization

Team Collaboration

Job description

Join to apply for the Branch Office Administrator role at Edward Jones

Base pay range

$22.00/hr - $23.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we call our field associates branch teams. Most of our teams are small, and in a Client Support Team Professional role, you are a critical member along with the financial advisor. You are the first voice clients hear and the first face they see. Your main responsibility is to understand your clients deeply to help them identify and anticipate their needs. You and your financial advisor work together to help clients reach their financial goals.

Job Overview

Position Schedule: Full-Time

Branch Address: Lakeside Shopping Center, 3301 Veterans Blvd Suite 205, Metairie, LA

This job posting is expected to remain open for 30 days from 15-May-2025, but may close early if filled.

Role Summary

As a Branch Office Administrator, you'll support our team by providing seamless client service, managing accounts, facilitating communication, and ensuring a positive client experience. This role offers growth opportunities in a dynamic environment.

Support and Benefits

• Comprehensive 6-month training with mentorship
• Support network from branch to regional and home office
• Independence with team backing

Key Responsibilities

• Deliver personalized client service via calls, emails, and in-person interactions
• Assist in business planning and strategy development
• Identify client needs through active listening
• Support marketing activities and event planning

Culture and Benefits

• Culture of continuous improvement and professional development
• Inclusive environment valuing diverse viewpoints
• Recognition programs and benefits including health, retirement, paid holidays, vacation, and bonuses

Compensation Range

Minimum: $22.50, Maximum: $23.91, with potential merit increases

Skills and Requirements

• Analytical Thinking, Attention to Detail, Adaptability, Conversational Skills, Digital Tool Utilization, Team Collaboration
• Client service experience, account management, administrative skills, technology literacy

About Us

Edward Jones is a Fortune 500 company dedicated to positive impact, with over 9 million clients and 20,000 advisors across the U.S. and Canada. We value our associates and foster a culture of inclusion and community contribution.