Branch Member Experience & Sales Associate

Aaa-the-Auto-Club-Grou; North Riverside (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

401(k) plan

AAA membership

Job summary

The Auto Club Group (ACG) is seeking a Branch Customer Service Representative in North Riverside, IL. You will greet members, promote membership and travel products, and support sales goals in an in-office environment.

Responsibilities include handling inquiries, resolving issues, processing payments, and assisting travel and insurance staff during peak periods. ACG emphasizes people-first service and opportunities for growth.

Qualifications

• High School Diploma or equivalent required.
• Experience in a customer-focused environment.
• Strong problem solving and ownership mindset.
• Proficient with Microsoft Office and basic workplace tech.

Responsibilities

• Greet, service, and promote membership and travel products to members.
• Generate leads and communicate promotions for travel and insurance products.
• Address member inquiries and resolve issues; escalate when needed.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Digital literacy

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The Auto Club Group (ACG) is seeking a Branch Customer Service Representative in North Riverside, IL. You will greet members, promote membership and travel products, and support sales goals in an in-office environment.

Responsibilities include handling inquiries, resolving issues, processing payments, and assisting travel and insurance staff during peak periods. ACG emphasizes people-first service and opportunities for growth.