Branch Customer Service & Sales Pro

acg; Vernon Hills (IL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

AAA membership with roadside

401(k) plan

Health benefits

Job summary

The Auto Club Group (ACG) branch in Vernon Hills, IL seeks a Branch Customer Service Representative to warmly greet members, promote memberships and travel products, and drive satisfaction and sales. This on-site role emphasizes relationship-building and reliable operations.

You will handle inquiries, process payments, and support the team during busy periods while contributing to a positive member experience in a fast-paced office environment.

Qualifications

• High School Diploma or equivalent.
• Experience in a customer-focused environment.
• Ability to take personal responsibility and solve problems.
• Comfortable using Microsoft Office applications.
• Multitask and prioritize to meet goals.

Responsibilities

• Greet, service, and support members while promoting membership, travel products, and banking products.
• Generate leads and promote insurance and travel products through outbound calls.
• Respond to member inquiries and resolve issues; refer complex questions to senior staff when needed.
• Process payments for policies and products; balance cash drawer.
• Provide administrative support to travel and insurance sales staff during peak periods.

Skills

Customer service

Sales

Microsoft Office

Problem solving

Organization

Communication

Education

High School Diploma

Job description

The Auto Club Group (ACG) branch in Vernon Hills, IL seeks a Branch Customer Service Representative to warmly greet members, promote memberships and travel products, and drive satisfaction and sales. This on-site role emphasizes relationship-building and reliable operations.

You will handle inquiries, process payments, and support the team during busy periods while contributing to a positive member experience in a fast-paced office environment.