BRANCH MANAGER TW

O'Neal Steel LLC; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life insurance

Short- and long-term disability

Paid vacation and PTO

401(k) retirement plan

Job summary

TW Metals, LLC seeks a Branch Manager to lead sales and operations at the Charlotte branch, owning the P&L and delivering profitable growth.

The role focuses on building a strong team, coaching employees, growing customer relationships, and ensuring efficient daily branch operations in a fast-paced environment.

Qualifications

• Bachelor's degree in Business or related field or equivalent experience.
• 5+ years in metals distribution sales, operations or related area; 1–3 years supervisory experience.
• Proven track record of growing sales and profitability in a fast-paced environment.
• Extensive knowledge of branch operations including sales, inventory and financial management (P&L, budgeting).
• Strong leadership, coaching and communication skills with employees, management and customers.
• Working knowledge of safety programs and OSHA requirements.

Responsibilities

• Own the branch P&L and budget; monitor sales, gross margin, expenses and capital return.
• Lead safety program; ensure OSHA compliance and safety training for employees.
• Execute the company strategy at the branch and translate objectives into plans.
• Oversee branch sales, operations, purchasing, warehouse and shipping per policies.
• Build and manage relationships with customers to maximize sales and satisfaction; grow accounts.
• Stay current on markets, pricing, customers, vendors and competitors; adjust pricing as needed.
• Manage inventory and working capital; review costs and adjust controls as needed.
• Develop branch employees through feedback, reviews and training; build bench strength.
• Make personnel decisions including hiring, performance management, and discipline.
• Ensure compliance with quality policies and drive corrective actions on quality issues.

Skills

Sales leadership

P&L management

Team development

Strategic planning

Safety compliance

Operations management

Analytical skills

MS Office & AI tools

Education

Bachelor's degree in Business or related field

Tools

MS Office Suite

CoPilot

Metalware

Job description

Position Summary

Reporting to the Regional General Manager, the Branch Manager leads all sales and operations at the branch and owns its P&L. This role is responsible for executing the company’s strategy locally and delivering profitable growth for the branch, and all key branch performance metrics.

The Branch Manager builds a strong team and a safe place to work. This leader develops and coaches employees, grows customer relationships and makes sure the branch runs efficiently every day.

Essential Functions & Responsibilities

• P&L Management: Own the branch P&L and budget. Monitor sales, gross margin, operating expenses and return on capital, and take corrective action to meet growth and profitability targets.
• Safety and Employee Well-Being: Lead the branch safety program and build a strong safety culture. Implement and enforce TW Metals safety policies and procedures and ensure compliance with OSHA and other regulatory requirements. Make sure employees receive required safety training, conduct regular safety inspections and meetings, and ensure incidents and near misses are reported, investigated and corrected promptly. Promote the health, well-being and engagement of all branch employees.
• Strategy Execution: Execute the company’s commercial and operational strategy at the branch. Translate regional and company objectives into branch plans, goals and milestones within approved budgets.
• Sales and Operations Oversight: Lead branch sales and operations, including customer service, contract management, purchasing, processing, warehouse and shipping, in line with company policies and procedures.
• Customer Relationships and Business Development: Build and manage relationships with existing and prospective customers to maximize sales and satisfaction. Win new accounts and expand share with current customers, working closely with BDMs, Enterprise sales teams on strategic accounts, as well as the Region Sales Manager.
• Market Knowledge and Pricing: Stay current on the markets served, key customers, vendors and competitors. Recommend pricing and sales effort for the local market.
• Inventory and Working Capital: Manage branch inventory and working capital, including receivables and aged or excess stock, to meet inventory turns, service level and cash flow objectives. Review production costs and quality, and adjust processing and inventory control programs as needed.
• Inventory and Working Capital: Coach and develop branch employees through ongoing feedback, performance reviews, training and development plans. Build bench strength and succession for key roles.
• People Development and Coaching: Hold full authority for personnel actions, including hiring, performance management, discipline and termination.
• Quality: Ensure compliance with company quality policies, procedures and certification requirements, and drive corrective action on customer quality issues.

Qualifications

• Bachelor’s degree in Business or related field (preferred); an equivalent combination of education and experience will be considered.
• Typically 5+ years of experience in metals distribution sales, operations or a related area, including 1–3 years of supervisory experience.
• Proven track record of growing sales and profitability. Must be comfortable working in a fast paced environment, and the ability to make quick decisions that impact the company positively.
• Extensive knowledge of branch operations, including sales, inventory management and financial management (P&L, budgeting and working capital).
• Strong leadership, coaching and communication skills with employees, management and customers.
• Working knowledge of safety programs and OSHA requirements.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office Suite and general AI tools like CoPilot; ability to learn the company’s business system (Metalware).

What We Offer

We offer a comprehensive benefits program that includes medical, dental, and vision coverage; company-paid life insurance; short- and long-term disability; paid vacation and PTO; a 401(k)-retirement contribution; a monthly car allowance; and tuition reimbursement, among other competitive benefits.

Equal Opportunity / Affintive Action Employer

TW Metals, LLC is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.