Branch Manager: Lead Growth, Service & Team

Aumni; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a busy New York branch, delivering exceptional client and employee experiences. You will coach a team, drive growth in deposits and investments, and manage operations while upholding risk controls and Chase’s hospitality culture.

Demonstrated leadership in retail banking is required, with flexibility to work weekends/evenings and participate in the Branch Manager Training Program. Location: New York, NY.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Ability to work branch hours including weekends and evenings.
• Strong leadership and coaching skills to develop a high-performing team.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge relationships with local businesses to strengthen branch presence and community engagement.
• Ensure strong risk and control by upholding policies and procedures.

Skills

Leadership

People management

Customer service

Risk management

Strategic planning

Tech literacy

Education

High school diploma or GED

College degree preferred

Job description

Chase is seeking a Branch Manager to lead a busy New York branch, delivering exceptional client and employee experiences. You will coach a team, drive growth in deposits and investments, and manage operations while upholding risk controls and Chase’s hospitality culture.

Demonstrated leadership in retail banking is required, with flexibility to work weekends/evenings and participate in the Branch Manager Training Program. Location: New York, NY.