Growth & Service Branch Leader

Aumni; New York (NY); On-site; USD 95,000 - 130,000; Full time

Job summary

Chase is seeking a Branch Manager in a New York branch to lead a team, drive deposits and investments, and deliver exceptional client service. The role focuses on building a welcoming environment, coaching staff, and aligning with Chase's culture of Service, Heart, Curiosity, Courage, and Excellence.

Responsibilities include leveraging the Branch Scorecard, managing operations, and fostering partnerships with local businesses while maintaining strong risk controls.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Ability to work branch hours including weekends and evenings.
• High school degree, GED, or foreign equivalent.
• Training program completion required for Branch Manager role.

Responsibilities

• Motivate branch team by sharing a clear vision and embodying Chase culture.
• Grow deposits and investments using the Branch Scorecard.
• Prioritize understanding and meeting client needs to build trust.
• Coach team to high performance and morale through feedback.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses to strengthen branch presence.
• Maintain strong risk and control environment through integrity and policy adherence.

Skills

Leadership

Coaching

Multitasking

Decision-making

Risk management

Technology literacy

People skills

Education

High school degree

College degree preferred

Job description

Chase is seeking a Branch Manager in a New York branch to lead a team, drive deposits and investments, and deliver exceptional client service. The role focuses on building a welcoming environment, coaching staff, and aligning with Chase's culture of Service, Heart, Curiosity, Courage, and Excellence.

Responsibilities include leveraging the Branch Scorecard, managing operations, and fostering partnerships with local businesses while maintaining strong risk controls.