Branch Growth Leader: Service-Driven Team Coach

Testing Site - JPMC; New York (NY); On-site; USD 95,000 - 140,000; Full time

Job summary

Chase in New York is seeking a Branch Manager to lead a dynamic team, deliver exceptional client experiences, and grow deposits and investments. You will coach staff, manage operations, and uphold risk controls while representing the brand with hospitality and advanced financial solutions.

You will collaborate with local businesses and the community to strengthen the branch and drive growth. A high school diploma is required, with 2+ years of leadership in retail banking; training is provided.

Qualifications

• Passion for creating exceptional experiences and setting the tone in the branch
• Proven coaching and empowerment of employees to achieve results
• Ability to manage competing priorities and plan for growth
• Strong decision-making to navigate challenges in a fast-paced environment
• Experience maintaining a strong risk and control environment and adherence to policies
• Ability to influence and educate teams, partners, and clients with technology
• 2+ years of management, Retail Banking, or equivalent Chase leadership experience
• Weekend and evening availability
• High school diploma or equivalent required

Responsibilities

• Be a motivating force for the branch by embodying our culture and values
• Grow deposits and investments using Branch Scorecard strategies
• Understand and meet client needs to build lasting relationships and trust
• Coach and develop the branch team to achieve success
• Encourage ongoing learning and development to stay ahead in the industry
• Forge relationships with local businesses to strengthen branch presence
• Maintain strong risk management and adhere to policies

Skills

Leadership

Customer service culture

Team coaching

Multi-tasking

Decision making

Technology adoption

Education

High school diploma or GED

College degree or military equivalent

Job description

Chase in New York is seeking a Branch Manager to lead a dynamic team, deliver exceptional client experiences, and grow deposits and investments. You will coach staff, manage operations, and uphold risk controls while representing the brand with hospitality and advanced financial solutions.

You will collaborate with local businesses and the community to strengthen the branch and drive growth. A high school diploma is required, with 2+ years of leadership in retail banking; training is provided.