Branch Manager - Customer Focus & Growth Leader

Aumni; Town of Amherst (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking a Branch Manager to lead a New York branch, delivering attentive service, growing deposits and investments, and coaching a diverse team. You will manage operations, risk controls, and community engagement while representing the brand with hospitality and expertise in financial products and technology.

The role requires a strong leadership track record, ability to navigate a fast-paced environment, and collaboration with specialists to meet clients’ financial needs.

Qualifications

• Passion for creating exceptional experiences and setting the tone in the branch.
• Proven track record of coaching and empowering employees.
• Strong ability to organize and manage competing priorities.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture.
• Deliver on the goals of the branch by identifying strategies to grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships.
• Build and cultivate a high-performing team through coaching and feedback.
• Encourage ongoing learning and development within the team.
• Forge relationships with local businesses to strengthen branch presence.
• Ensure a strong risk and control environment by following policies and exercising judgment.

Skills

Strong leadership

Coaching and empowerment

Multitasking in a fast-paced env

Decision-making

Retail Banking / Chase leadership exp

Education

High school diploma or GED

Job description

Chase is seeking a Branch Manager to lead a New York branch, delivering attentive service, growing deposits and investments, and coaching a diverse team. You will manage operations, risk controls, and community engagement while representing the brand with hospitality and expertise in financial products and technology.

The role requires a strong leadership track record, ability to navigate a fast-paced environment, and collaboration with specialists to meet clients’ financial needs.