Branch Manager: Lead Growth & Customer Experience

PNC; Arnold (MO); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

401(k) with match

Paid time off

Job summary

PNC seeks a Branch Manager in Arnold, MO to lead all aspects of branch performance, driving revenue and client loyalty through consultative interactions and a seamless omni-channel experience. You will coach a high-performing team, manage risk and ensure compliant operations while fostering an inclusive, customer-focused culture.

The role emphasizes talent development, onboarding, coaching, and accountability, with collaboration across ecosystem partners to deliver superior customer outcomes.

Qualifications

• Role typically requires 3+ years of related experience.
• No degree required; alternative education may be considered.
• Notary Public in the applicable state is required.

Responsibilities

• Lead all aspects of branch performance, drive revenue and loyalty through consultative interactions and omni-channel solutions.
• Grow branch revenue via consumer and business banking, collaborate with ecosystem partners, and manage risk and compliance.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC seeks a Branch Manager in Arnold, MO to lead all aspects of branch performance, driving revenue and client loyalty through consultative interactions and a seamless omni-channel experience. You will coach a high-performing team, manage risk and ensure compliant operations while fostering an inclusive, customer-focused culture.

The role emphasizes talent development, onboarding, coaching, and accountability, with collaboration across ecosystem partners to deliver superior customer outcomes.