Branch Team Leader & Customer Experience Coach

Commerce Bank; Arnold (MO); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation

Paid personal time

Education assistance

Job summary

Commerce Bank is seeking a Branch Assistant Manager in Arnold, MO to support the Branch Manager in operations, customer experience and team development. You will lead a team of personal bankers, coach staff, and drive branch performance through coaching and coaching.

This role involves direct customer service and meeting sales goals. Qualifications include 1+ year leadership, 1+ year in financial services, and a high school diploma.

Qualifications

• High school diploma required or equivalent.
• 1+ year leadership/supervisory experience required.
• 1+ year experience in financial services industry and knowledge of retail products and bank operations.

Responsibilities

• Support management of day-to-day branch activities including operations and administration.
• Model expected sales behaviors while assisting customers with financial needs.
• Proactively develop customer relationships and provide solutions.

Skills

Retail banking

Leadership

Customer service

Communication skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High school diploma

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Commerce Bank is seeking a Branch Assistant Manager in Arnold, MO to support the Branch Manager in operations, customer experience and team development. You will lead a team of personal bankers, coach staff, and drive branch performance through coaching and coaching.

This role involves direct customer service and meeting sales goals. Qualifications include 1+ year leadership, 1+ year in financial services, and a high school diploma.