Branch Manager Internship

The Restaurant Store; New Castle (DE); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) matching

Employee Assistance Program

Company Discounts

Job summary

The Restaurant Store is seeking a Branch Manager Intern to gain day-to-day operations exposure in a retail branch and contribute to high levels of customer service and satisfaction. You will support sales, purchasing, and inventory teams through effective customer service strategies aligned with company goals.

You will learn to execute our proven process, work with MS Office and CRM tools, and develop skills in merchandising, inventory analysis, and private label promotion in a fast-paced

Qualifications

• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint).
• Experience with CRM systems and project management tools.
• Strong analytical and problem‑solving skills.
• Strong verbal and written communication skills.

Responsibilities

• Conduct B2B sales and customer service to build relationships with customers.
• Execute our TRS process: build brand awareness, assess needs, exceed expectations, and build loyalty.
• Perform basic cashier functions and load products into customer vehicles.
• Restock shelves and maintain merchandising, restocking as needed.
• Analyze inventory information to determine product availability and re-order status.
• Promote private label brands to maximize TRS gross profit.
• Educate customers on our Brick and Click business model.

Skills

MS Office

CRM systems

Project management tools

Analytical skills

Verbal and written communication

Multitasking

Customer service

Education

High school diploma or GED

Tools

MS Office

Job description

Job Summary

The Branch Manager Intern with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction. The Branch Manager Intern will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

Responsibilities

• Conduct business-to-business sales and customer service with a focus on building and developing relationship with our customer base
• Execute on our proven TRS process: 1) build brand awareness, 2) assess customer’s needs, 3) exceed expectations, and 4) build loyalty
• Perform basic cashier functions and loading products into customer vehicles
• Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock
• Analyze basic inventory information to determine product availability and re-order status
• Promote our private label brands to maximize TRS gross profit
• Educate prospective customers on our competitive advantages (best people, best technology, and best price)
• Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our “Brick and Click” business model

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

• Relevant experience in retail and/or supply chain management preferred
• High school diploma or GED, or equivalent combination of education and experience
• Preference will be given to juniors and seniors or those graduating in the 2026 or 2027 school years.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• 401(k) matching
• Employee Assistance Program
• Company Discounts

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices