Sales, Strategy & Planning Internship

The Restaurant Store; Lancaster (Lancaster County); On-site; USD 13,000 - 20,000; Full time

Benefits offered by this job

401(k) matching

Employee Assistance Program

Company Discounts

Job summary

The Restaurant Store is seeking a Sales, Strategy & Planning Internship to gain a day-to-day operations perspective in a retail branch and contribute to high levels of customer service and satisfaction.

Interns will support sales, purchasing, and inventory teams and develop skills in brand building, customer needs assessment, and loyalty creation within a fast-paced store environment.

Qualifications

• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems and project management tools.
• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills; ability to explain technical concepts clearly.

Responsibilities

• Conduct B2B sales and customer service with a focus on building relationships with the customer base.
• Execute our TRS process: build brand awareness, assess needs, exceed expectations, build loyalty.
• Perform basic cashier functions and load products into customer vehicles.
• Maintain store cleanliness and merchandising, restocking shelves and incoming stock.
• Analyze inventory to determine product availability and reorder status.
• Promote private label brands to maximize TRS gross profit.
• Educate customers on competitive advantages (best people, best technology, best price).
• Educate customers on the website and the Brick and Click model.

Skills

MS Office proficiency

CRM experience

Analytical skills

Verbal and written communication

Multitasking

Adaptability

Service leadership

Business English

Education

High school diploma or GED

Tools

CRM software

Job description

Job Summary

The Sales, Strategy & Planning Internship with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction. The Sales, Strategy & Planning Internship will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

Job Summary

The Sales, Strategy & Planning Internship with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction. The Sales, Strategy & Planning Internship will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conduct business-to-business sales and customer service with a focus on building and developing relationships with our customer base
• Execute on our proven TRS process: 1) build brand awareness, 2) assess customers’ needs, 3) exceed expectations, and 4) build loyalty
• Perform basic cashier functions and load products into customer vehicles
• Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock
• Analyze basic inventory information to determine product availability and re-order status
• Promote our private label brands to maximize TRS gross profit
• Educate prospective customers on our competitive advantages (best people, best technology, and best price)
• Possess and maintain a thorough understanding of our website and educate customers on how to best utilize our “Brick and Click” business model

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

• Relevant experience in retail and/or supply chain management preferred
• High school diploma or GED, or equivalent combination of education and experience
• Preference will be given to juniors and seniors or those graduating in the 2027 or 2028 school years.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts simply and concisely to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations
• Business Proficiency in English is required

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• 401(k) matching
• Employee Assistance Program
• Company Discounts

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices