Branch Manager II: Lead Growth & Member Impact

MTC Federal Credit Union; Greenville (SC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive PTO

Health insurance

401(k) matching

Career advancement opportunity

Job summary

MTC Federal Credit Union is seeking a Branch Manager II to lead a high-performing team, drive sales and service goals, and create meaningful member experiences in our Greenville area.

You will coach staff, manage daily branch operations, ensure policy compliance, and promote financial wellness through engaging member education and relationship-building.

If you’re a proven leader with a passion for service, join us to grow your career while making a positive impact in our members’ financial lives.

Qualifications

• Proven leadership experience in banking, credit union, or financial services.
• Strong coaching and team development skills.
• Experience managing branch operations and driving performance metrics.
• Ability to build relationships with members and the community.
• Knowledge of consumer lending and financial products/services.
• Strong problem-solving and decision-making skills.

Responsibilities

• Lead, coach, and develop branch staff to achieve sales and service goals
• Deliver outstanding member service while identifying opportunities to expand relationships
• Support financial wellness initiatives through coaching, education, and member engagement
• Oversee branch operations and ensure compliance with policies and procedures
• Monitor performance, prepare reports, and communicate results to leadership
• Resolve member and operational issues effectively and professionally
• Promote credit union products, services, and community engagement initiatives
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

Skills

Leadership

Coaching

Branch operations

Relationship building

Consumer lending

Problem solving

Job description

MTC Federal Credit Union is seeking a Branch Manager II to lead a high-performing team, drive sales and service goals, and create meaningful member experiences in our Greenville area.

You will coach staff, manage daily branch operations, ensure policy compliance, and promote financial wellness through engaging member education and relationship-building.

If you’re a proven leader with a passion for service, join us to grow your career while making a positive impact in our members’ financial lives.