Branch Manager II - Lead Growth & Customer Experience

PNC Financial Services Group, Inc.; Florida; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/prescriptiondrug coverage

401(k) with PNC match

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. seeks a Branch Manager II at the New Smyrna Beach branch in Florida. The role focuses on leading a high-performing team, delivering an exceptional client experience, and driving branch revenue through consultative client interactions and community involvement.

The position emphasizes risk management, onboarding and coaching, and building a culture aligned with PNC values. Local office-based responsibilities apply.

Qualifications

• 5+ years of related experience in banking operations.
• At least 2 years of supervisory experience.
• Background checks and Notary Public eligibility may apply.

Responsibilities

• Lead planning and execution to drive branch performance and revenue.
• Coach and develop branch team to achieve targets and services.
• Deliver differentiated client experiences across omni-channel touchpoints.
• Manage risk and ensure regulatory compliance within the branch.
• Foster talent onboarding and ongoing performance management.

Skills

Customer Focused

Managing Risk

People Management

Banking

Client Counseling

Customer Experience

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Branch Manager II at the New Smyrna Beach branch in Florida. The role focuses on leading a high-performing team, delivering an exceptional client experience, and driving branch revenue through consultative client interactions and community involvement.

The position emphasizes risk management, onboarding and coaching, and building a culture aligned with PNC values. Local office-based responsibilities apply.