Branch Manager II: Lead Growth & Customer Experience

PNC; Florida; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC's New Smyrna Beach Branch Manager II role is based at 2230 State Road 44, New Smyrna Beach, FL 32168. The Branch Manager leads sales, service, risk management, and team development in an omni-channel banking environment to deliver a differentiated client experience.

Candidates will drive revenue growth through business and consumer banking activities, coach team members, and ensure compliance with regulatory guidelines while fostering an inclusive workplace aligned with PNC values.

Qualifications

• Typically 5+ years of related experience, with at least 2 years of supervision.
• Notary Public in the applicable state is required/eligible.
• Background checks required per CFPB regulations and related policies.

Responsibilities

• Manage priorities through planning and execution to drive branch performance.
• Drive revenue and customer loyalty through consultative interactions and solutions that help financial well-being.
• Lead and influence a broad range of ecosystem partners and community involvement activities.
• Coach and develop branch team members to deliver a differentiated client experience.
• Ensure risk management and regulatory compliance in a complex business environment.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Job description

PNC's New Smyrna Beach Branch Manager II role is based at 2230 State Road 44, New Smyrna Beach, FL 32168. The Branch Manager leads sales, service, risk management, and team development in an omni-channel banking environment to deliver a differentiated client experience.

Candidates will drive revenue growth through business and consumer banking activities, coach team members, and ensure compliance with regulatory guidelines while fostering an inclusive workplace aligned with PNC values.