Branch Manager: Lead Growth & Customer Experience

PNC Financial Services Group, Inc.; Boynton Beach (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager for the Boynton Beach, FL area. The role focuses on driving branch performance, revenue growth, and customer loyalty through omni-channel engagement.

You will lead a diverse team, manage risk, and deliver a differentiated client experience while fostering an inclusive in-office culture. Qualifications emphasize strong leadership, customer-focused advisory skills, and experience in banking.

Qualifications

• Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.

Responsibilities

• Drive branch performance through planning, execution, and omni-channel interactions to boost revenue and customer loyalty.
• Grow branch revenue via consumer and business banking, and by leveraging ecosystem partnerships.
• Lead, coach and develop a high-performing branch team.
• Ensure risk management and regulatory compliance in a complex environment.
• Deliver a differentiated client experience across channels and technologies.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager for the Boynton Beach, FL area. The role focuses on driving branch performance, revenue growth, and customer loyalty through omni-channel engagement.

You will lead a diverse team, manage risk, and deliver a differentiated client experience while fostering an inclusive in-office culture. Qualifications emphasize strong leadership, customer-focused advisory skills, and experience in banking.