Branch Manager II: Lead Growth & Customer Experience

PNC; Millburn (NJ); On-site; USD 99,000 - 165,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC's Millburn branch seeks a Branch Manager II to lead a dynamic team in delivering exceptional customer experiences and driving branch performance. The role focuses on revenue growth, risk management, and community engagement in a busy in-office setting.

The candidate will manage a high-performing team, coach for consultative selling, and ensure compliance with policies while fostering an inclusive workplace aligned with PNC values.

Qualifications

• No Degree – experience or product knowledge may be accepted in lieu of a degree.
• Typically 5+ years of related experience, with at least 2 years of supervisory experience.
• Notary Public commission may be required in the applicable state.

Responsibilities

• Plan and execute a branded sales process to hit targets and grow revenue.
• Lead and develop a high performing branch team.
• Drive omni-channel customer experience and risk management.
• Develop eco-system partnerships and community involvement.
• Coach for consultative selling and financial well-being for clients.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC's Millburn branch seeks a Branch Manager II to lead a dynamic team in delivering exceptional customer experiences and driving branch performance. The role focuses on revenue growth, risk management, and community engagement in a busy in-office setting.

The candidate will manage a high-performing team, coach for consultative selling, and ensure compliance with policies while fostering an inclusive workplace aligned with PNC values.