Branch Manager: Drive Growth & Customer Experience

PNC Financial Services Group, Inc.; Ponte Vedra Beach (FL); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with match

Paid holidays

Job summary

PNC Financial Services Group, Inc. seeks a Branch Manager II for the Ponte Vedra Beach area. Based at the Ponte Vedra Branch, this in-office role drives branch performance, revenue growth, and exceptional customer experiences through a consultative, omni-channel approach.

The position emphasizes risk management, talent development, and effective leadership to deliver measurable results. Strong supervisory experience and a deep knowledge of retail banking are required to succeed."

Qualifications

• Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.
• Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Manages priorities through planning and execution to drive all aspects of branch performance.
• Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being.
• Creates a differentiated customer experience, making banking easy in an omni channel environment.
• Leads and influences the agenda of a broad range of eco-system partners.
• Accountable for risk management and compliance in a complex business environment.
• Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Branch Manager II for the Ponte Vedra Beach area. Based at the Ponte Vedra Branch, this in-office role drives branch performance, revenue growth, and exceptional customer experiences through a consultative, omni-channel approach.

The position emphasizes risk management, talent development, and effective leadership to deliver measurable results. Strong supervisory experience and a deep knowledge of retail banking are required to succeed."