Branch Manager II - Grow Revenue & Lead Client Experience

Fairygodboss; West Chester (Chester County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid time off and holidays

Education assistance

Job summary

PNC is seeking a Branch Manager II at the East Bradford branch in West Chester, PA. The role focuses on driving branch performance, revenue growth, and exceptional customer experiences through consultative selling and cross‑functional collaboration.

The manager leads a team, develops staff, ensures regulatory compliance, and nurtures community partnerships to deliver a seamless omni‑channel banking experience.

Qualifications

• 5+ years of related experience, and at least 2 years of previous supervisory experience.

Responsibilities

• Plan and drive branch performance, growth, and customer loyalty through consultative interactions and solutions.
• Lead and coach a high-performing branch team and ensure risk compliance across operations.
• Develop and manage ecosystem partnerships to boost revenue and community presence.
• Deliver a differentiated client experience through technology-enabled, omni‑channel engagement.
• Oversee talent development, onboarding, coaching, and performance management.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results‑Oriented

Job description

PNC is seeking a Branch Manager II at the East Bradford branch in West Chester, PA. The role focuses on driving branch performance, revenue growth, and exceptional customer experiences through consultative selling and cross‑functional collaboration.

The manager leads a team, develops staff, ensures regulatory compliance, and nurtures community partnerships to deliver a seamless omni‑channel banking experience.