Branch Manager I — Growth, Leadership & Service Excellence

Bank of the Sierra; Selma (CA); On-site; USD 80,000 - 115,000; Full time

Job summary

Bank of the Sierra is seeking a Branch Manager in Selma, CA to organize and coordinate the delivery of banking services at the branch. You will lead staff, drive customer satisfaction, and ensure adherence to policy while partnering with cross-functional teams to grow deposits and deliver an elevated customer experience.

The role emphasizes community engagement, staff development, risk awareness, and reliable operation of daily branch functions, with a focus on exemplary service and performance

Qualifications

• 5+ years of related banking experience.
• Experience managing a branch and staff.
• Strong customer service and relationship skills.
• Ability to develop community partnerships.
• Knowledge of banking policies and regulations.

Responsibilities

• Oversee daily branch operations, including staff, transactions, customer service, cash controls, and reporting.
• Identify and pursue new business opportunities, partnerships, and referral relationships.
• Increase visibility for Bank of the Sierra through community events, sponsorships, and networking.
• Lead team communications, training, and meetings to support operational excellence.
• Achieve branch goals for customer service, financial performance, and audit results.
• Manage branch expenses, resources, facilities, and equipment.
• Hire, train, supervise staff and ensure compliance with policies.

Skills

Customer relations

Leadership

Communication

Decision making

Problem solving

Team management

Public speaking

Community outreach

Referral partnerships

Education

High School diploma

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Bank of the Sierra is seeking a Branch Manager in Selma, CA to organize and coordinate the delivery of banking services at the branch. You will lead staff, drive customer satisfaction, and ensure adherence to policy while partnering with cross-functional teams to grow deposits and deliver an elevated customer experience.

The role emphasizes community engagement, staff development, risk awareness, and reliable operation of daily branch functions, with a focus on exemplary service and performance