Branch Manager: Growth & Service Leader

Poppy; Folsom, Northern (CA, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Poppy Bank in California seeks a Branch Manager to oversee daily operations, client service, product sales, and security, with a strong emphasis on compliance and staff development. The role requires leading a team in a full-service branch and working in-office.

You will drive deposit growth, manage audits, conduct staff evaluations, and partner with leadership to implement sales and service initiatives while maintaining strict regulatory adherence.

Qualifications

• Proven sales ability and documented branch growth.
• Minimum of 7 years in a branch environment.
• Minimum of 5 years branch management experience.
• Minimum of 3 years management of complex business and consumer accounts.
• Excellent interpersonal, verbal, and written communication skills.
• Leadership and experience in teamwork or team building and customer service.
• Experience in hiring, training, coaching and performance management of employees.
• Active involvement in local community organizations.
• Notary Public preferred.
• Proficient with Word, Excel and Outlook.
• Ability to work flexible hours.
• California driver’s license and a vehicle with appropriate insurance coverage.

Responsibilities

• Hires and develops quality staff ensuring proper skills and staffing levels.
• Meets direct reports monthly to discuss team needs and career goals.
• Promotes branch deposit growth through in-branch promotions.
• Ensures staff is trained in sales and service techniques.
• Oversees branch operations, audits, and compliance with bank procedures.
• Develops and executes sales strategies and community engagement.
• Manages customer service quality and resolves complex issues.
• Coordinates scheduling and timecard accuracy.
• Maintains security and safety policies at the branch.

Skills

Sales ability

Branch experience

Branch management

Account management

Communication

Leadership

Team coaching

Notary preferred

Word

Excel

Outlook

Tools

Word

Excel

Outlook

Job description

Poppy Bank in California seeks a Branch Manager to oversee daily operations, client service, product sales, and security, with a strong emphasis on compliance and staff development. The role requires leading a team in a full-service branch and working in-office.

You will drive deposit growth, manage audits, conduct staff evaluations, and partner with leadership to implement sales and service initiatives while maintaining strict regulatory adherence.