Branch Manager - HSC

Motion Industries; Youngstown (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick pay

Holiday pay

Job summary

Motion Industries is seeking a Solutions Center Manager in Youngstown, OH to lead the sales support team and collaborate with outside sales to grow business. This role emphasizes customer service, inventory analysis, and performance tracking across the location.

The position requires a bachelor’s degree and 3–5 years of related experience, with strong leadership and product knowledge. Healthcare and 401(k) options are among offered benefits.

Qualifications

• Bachelor's degree in a related field; 3–5 years of related experience preferred.
• Ability to train and effectively build a team; strong leadership required.
• Customer service oriented with ability to meet deadlines and manage time.

Responsibilities

• Supervise, hire, train, and discipline the sales support team at the location.
• Assist in servicing customers with product knowledge.
• Ensure customer service is a focal point in all interactions.
• Hire, train, and evaluate the team; drive accountability.
• Collaborate with outside sales to grow the business.
• Analyze inventory for opportunities to increase turns and sales.
• Prioritize tasks, coordinate workflow, and allocate resources to support customers.
• Identify training needs and coordinate accordingly.
• Set goals and track performance across the team.
• Maintain audit and inventory performance at the location.
• Monitor opportunities to improve financial performance.
• Enforce safety guidelines and procedures.
• Maintain relationships with internal managers.

Skills

Microsoft Office

Team leadership

Time management

Mechanical aptitude

Industrial sales experience

Strong work ethic

Hydraulics knowledge

Epicore P21 experience

Bilingual English/Spanish

Thread configurations knowledge

Education

Bachelor's degree

Job description

SUMMARY

Under general supervision, the Solutions Center Manager is responsible for leading the sales support team with their assigned location to support their customers and help achieve defined sales goals. This role requires handling the administrative services of sales and acts as liaison between customers, our sales force, and distribution.

JOB DUTIES

• Supervises, hires, trains, and disciplines the sales support team with the location.
• Assists in servicing customers through familiarity and knowledge of products.
• Ensures customer service is a focal point of every interaction.
• Hires, builds, trains, and evaluates the team, as well as driving accountability.
• Works closely with the outside sales group to develop and grow the business.
• Works with other managers to share knowledge, identify best practices, and cultivate opportunities to grow.
• Analyzes inventory for opportunities to increase turns and grow sales.
• Prioritizes tasks, coordinates workflow, and shifts resources as necessary to support customers.
• Identifies training needs of the team and coordinate as necessary.
• Sets goals and tracks measures across the team.
• Maintains audit and inventory performance at location.
• Monitors and identifies opportunities to improve financial performance.
• Implements and ensures all safety guidelines are followed.
• Maintains key relationships with other internal managers.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and three (3) to five (5) years of related experience or equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Proficient in Microsoft Office.
• Ability to train and effectively build a team.
• Meet deadlines and manage time effectively.
• Mechanical/technical aptitude.
• Industrial sales experience a plus.
• Exemplary work ethic and decision-making ability.
• Knowledge of different hoses and thread configurations a plus.
• Epicore P21 experience.
• Basic hydraulic knowledge a plus.
• Bilingual (English/Spanish) a plus.

PHYSICAL DEMANDS

PHYSICAL DEMANDS:LICENSES & CERTIFICATIONS: None required.

SUPERVISORY RESPONSIBILITY

• 0-5 Direct Reports
• 5-10 Direct Reports

BUDGET RESPONSIBILITY

No

COMPANY INFORMATION

• Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

DISCLAIMER

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

EEO statement

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

EEO statement

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

COVID-19 Vaccination

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC Policy

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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