Counter Sales Representative - HSC

USA MOT Motion Industries, Inc.; Orlando (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Genuine Parts Company in Orlando is seeking a Counter Sales Representative to deliver quality customer service at a busy retail location. You will assist customers face-to-face, apply product knowledge, and help solve problems to support local sales growth.

Under supervision, you will use hand tools and shop equipment, maintain safety standards, and collaborate with the Solutions Center Manager and outside sales to build relationships and drive value for customers.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience or equivalent.
• Customer-focused and able to work in a fast-paced environment.
• Willingness to learn and be hands-on.
• Comfortable using hand tools and shop equipment.
• Basic mechanical/technical inclination.
• Knowledge of hoses and thread configurations.
• Experience with Microsoft Office.
• Capable of meeting deadlines and managing time.

Responsibilities

• Provides first-class customer service to the local market.
• Assists customers face-to-face with product knowledge.
• Troubleshoots issues and offers creative solutions.
• Identifies and builds customer assemblies.
• Maintains knowledge of equipment use.
• Collaborates with Solutions Center Manager and outside sales to grow the business.
• Participates in maintaining location operations and safety guidelines.
• Maintains key customer relationships and focuses on value-added service.

Skills

Positive attitude

Willingness to learn

Hand tools

Shop equipment

Fast-paced environment

Meet deadlines

Microsoft Office

Consultative sales

Hoses & thread configurations

Mechanical inclination

Hydraulic knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

SUMMARY: Under close supervision, the Counter Sales Representative provides quality customer service and support at a key location in the retail and service business segment.

JOB DUTIES

Supports location sales by providing first class customer service to local market. Assists in servicing customers face-to-face through familiarity and knowledge of products. Troubleshoots customer problems and provides creative solutions. Identifies and builds customer assemblies. Ensures knowledge of use of all equipment. Works closely with the Solutions Center Manager and outside sales group to develop and grow the business. Assists team in overall maintenance of the location. Participates in making sure all safety guidelines are followed. Maintains key relationships with customers. Ensures customer service and value-add is a focal point of every interaction. Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Positive attitude.
• Willingness to learn and be hands on.
• Capable of using hand tools and shop equipment.
• Ability to work in a fast paced environment.
• Meet deadlines and manage time effectively.
• Experience with Microsoft Office.
• Comfortable in a consultative transaction atmosphere.
• Knowledge of different hoses and thread configurations.
• Basic mechanical/technical inclination.
• Basic industrial sales experience.
• Basic hydraulic knowledge

BUDGET RESPONSIBILITY

No

BENEFITS PACKAGE

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

DEI STATEMENTS

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

ABOUT GPC

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.