Branch Manager: Growth, Service & Community Banking

Bay State Bank; Worcester (MA); On-site; USD 75,000 - 90,000; Full time

Job summary

Bay State Bank in Worcester, MA seeks a Branch Manager to lead daily operations, develop staff, and drive deposit and loan growth. You will supervise branch personnel, ensure compliance, and deliver exceptional client service while representing the Bank in the community.

The role requires strong leadership, sales capability, and relationship management, with a compensation range of $75,000 to $90,000 and a focus on long-term community impact.

Qualifications

• Strong leadership and staff development abilities.
• Proven track record of achieving branch goals in deposits and loans.
• Excellent communication and relationship-building with clients and partners.
• Solid knowledge of bank regulations and risk controls, plus MLO requirements.

Responsibilities

• Lead branch staff with coaching, training, and performance management.
• Achieve individual and branch goals for deposits, loans, and revenue.
• Ensure operational excellence and adherence to policies, procedures, and regulatory requirements.
• Develop new business opportunities and strengthen client relationships within the community.
• Represent the Bank in community events and maintain a positive brand image.

Skills

Leadership

Sales & relationship management

Interpersonal skills

Regulatory compliance

Education

Bachelor's degree preferred

Job description

Bay State Bank in Worcester, MA seeks a Branch Manager to lead daily operations, develop staff, and drive deposit and loan growth. You will supervise branch personnel, ensure compliance, and deliver exceptional client service while representing the Bank in the community.

The role requires strong leadership, sales capability, and relationship management, with a compensation range of $75,000 to $90,000 and a focus on long-term community impact.