Branch Manager — Growth, Service & Community

KeyPoint Credit Union; San Jose (CA); On-site; USD 110,000 - 112,000; Full time

Job summary

KeyPoint Credit Union in San Jose, CA seeks a Branch Manager to lead a full-service branch, oversee up to four staff, and drive member service excellence while meeting sales and expense targets.

The role requires a High School Diploma or equivalent (Bachelor’s preferred), 4 years of recent management experience in a financial institution, MS Office proficiency, and NMLS certification within 2 months; Notary active.

Qualifications

• High School Diploma or equivalent. Bachelor’s Degree (or equivalent) preferred.
• 4 years of recent management experience in a financial institution.
• Knowledge of credit union operations and strong written/oral communication skills.
• Knowledge in Business Banking and IRA Products.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to perform basic arithmetic (add/subtract/multiply/divide) in all units of measure.
• Must obtain NMLS certification within 2 months of hire.

Responsibilities

• Audit and Compliance.
• Member Service.
• Business and Community Development, including on-sites and community events during the week and on weekends.
• Expense Control.
• Must be available to work Saturdays as needed.
• Training employees.

Skills

Leadership

Customer service

Communication

Notary

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

KeyPoint Credit Union in San Jose, CA seeks a Branch Manager to lead a full-service branch, oversee up to four staff, and drive member service excellence while meeting sales and expense targets.

The role requires a High School Diploma or equivalent (Bachelor’s preferred), 4 years of recent management experience in a financial institution, MS Office proficiency, and NMLS certification within 2 months; Notary active.