Branch Manager - Growth-Driven Community Banking Leader

Socket.dev; Pleasant Hill (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k

Bonus program

Tuition Reimbursement

Employee referral bonus

Student Loan Repayment Assistance

Lender rate discounts

Vacation and sick time

Job summary

Pacific Service Credit Union in Pleasant Hill, CA seeks a hands-on Branch Manager to guide daily operations, coach staff, and drive growth in the local market. You will ensure high standards of member service, manage loans and fraud support, and act as a brand ambassador in the community.

The ideal candidate has proven supervisory experience in financial services, strong leadership and communication skills, and a commitment to operational excellence.

Qualifications

• Minimum three years supervisory experience in a credit union/bank.
• Strong leadership and coaching skills.
• Experience in community development and brand ambassador roles.

Responsibilities

• Hire, train, cross-train, coach, and evaluate staff.
• Lead day-to-day branch operations and service delivery.
• Drive local market growth and member engagement.
• Oversee loan origination, cash controls, and compliance.
• Build relationships with members and internal partners.

Skills

Leadership

Customer service

Operations management

Staff development

Communication

Education

High School diploma or equivalent

College degree preferred

Tools

Symitar software

Microsoft Office

Job description

Pacific Service Credit Union in Pleasant Hill, CA seeks a hands-on Branch Manager to guide daily operations, coach staff, and drive growth in the local market. You will ensure high standards of member service, manage loans and fraud support, and act as a brand ambassador in the community.

The ideal candidate has proven supervisory experience in financial services, strong leadership and communication skills, and a commitment to operational excellence.