Branch Manager — Growth, Sales & Customer Experience (Flatbush)

Santander Group; New York (NY); On-site; USD 60,000 - 103,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander is seeking a Branch Manager for the Flatbush, Brooklyn, NY location. The role leads branch performance, drives sales, and ensures exceptional customer experience, while coaching a diverse team and ensuring regulatory compliance.

The position requires strong leadership, relationship-building, and data-driven decision-making to improve operations and revenue. It offers base pay with benefits and a dynamic, customer-centric work environment.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• Minimum 3+ years in retail bank sales management or equivalent role.
• Proven sales leadership with ability to coach and develop teams.
• Strong communication, regulatory knowledge, and risk awareness.

Responsibilities

• Direct overall branch performance to meet sales targets and customer experience goals.
• Develop and implement sales strategies to grow revenue and market share.
• Coach and develop team members, set expectations, and drive engagement.
• Ensure compliance with banking regulations and risk management.

Skills

Leadership & team management

Retail bank sales management

Customer service excellence

Data-driven decision making

Strong communication

Education

High school diploma or GED

Bachelor’s degree in related field

Tools

Microsoft Office

Job description

Santander is seeking a Branch Manager for the Flatbush, Brooklyn, NY location. The role leads branch performance, drives sales, and ensures exceptional customer experience, while coaching a diverse team and ensuring regulatory compliance.

The position requires strong leadership, relationship-building, and data-driven decision-making to improve operations and revenue. It offers base pay with benefits and a dynamic, customer-centric work environment.