Branch Growth Leader - Sales & Service

Banco Santander SA; New York (NY); Hybrid; USD 60,000 - 103,000; Full time

Job summary

Banco Santander SA in New York seeks a Branch Manager to lead daily branch operations, drive sales targets, and deliver outstanding customer experiences. You will coach a frontline team, manage scheduling, and ensure regulatory compliance while building strong customer relationships.

The role requires 3+ years of retail banking sales leadership, effective communication, and the ability to leverage digital tools to improve performance.

Qualifications

• Experience in Retail Bank sales management or related bank operations.
• Proven leadership and team development skills.
• Strong knowledge of compliance and risk management.

Responsibilities

• Direct overall branch performance and lead the team to hit sales targets.
• Develop and implement sales strategies to grow revenue.
• Coach and develop team members; hire and retain staff.
• Utilize digital technologies to enhance customer interactions.
• Ensure compliance with banking regulations.

Skills

Customer relationship management

Leadership

Sales management

Communication

Data-driven decision making

Problem solving

Education

Bachelor's Degree in related field

High school diploma or GED

Tools

Microsoft Office

CRM software

Digital banking tools

Job description

Banco Santander SA in New York seeks a Branch Manager to lead daily branch operations, drive sales targets, and deliver outstanding customer experiences. You will coach a frontline team, manage scheduling, and ensure regulatory compliance while building strong customer relationships.

The role requires 3+ years of retail banking sales leadership, effective communication, and the ability to leverage digital tools to improve performance.