Branch Manager: Growth, Profit & Customer Success

HVAC Distributors, Inc; Warminster Township (Bucks County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401k Program

Annual incentive program

Best Places to Work in PA

Job summary

HVAC Distributors, Inc. seeks a Branch Manager to lead daily counter and customer service activities, manage branch budgets, and coordinate sales and delivery operations. The role focuses on maximizing sales, controlling costs, and maintaining high customer satisfaction.

Responsibilities include budgeting, performance tracking, and collaboration with account managers and internal teams to ensure timely orders and shipments. Strong leadership and communication are essential.

Qualifications

• Experience managing branch budgets and P&L.
• Strong customer service and communication skills.
• Ability to coordinate shipping, receiving and deliveries.
• Experience optimizing branch operations and margins.

Responsibilities

• Attains or exceeds branch sales and profit budget.
• Manages expenses to meet budgeted performance measures and margins.
• Develops annual branch budgets for approval by the Accountable Manager.
• Reviews branch metrics and remediates variances.
• Develops relationships with customers to identify opportunities.
• Oversees day-to-day counter and customer service functions with teamwork.
• Coordinates with internal teams to ensure timely delivery and service.

Skills

Budgeting

Customer service

Sales coordination

Analytical thinking

Eclipse (order entry)

Tools

Eclipse

Job description

HVAC Distributors, Inc. seeks a Branch Manager to lead daily counter and customer service activities, manage branch budgets, and coordinate sales and delivery operations. The role focuses on maximizing sales, controlling costs, and maintaining high customer satisfaction.

Responsibilities include budgeting, performance tracking, and collaboration with account managers and internal teams to ensure timely orders and shipments. Strong leadership and communication are essential.