Branch Leader: Growth, Service & Team Excellence

PNC Financial Services Group, Inc.; New Philadelphia (OH); On-site; USD 70,000 - 117,000; Full time

Benefits offered by this job

Medical and prescription coverage

401(k) with company match

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. in New Philadelphia, OH seeks a Branch Manager to lead all aspects of branch performance, driving revenue through consultative interactions and a differentiated customer experience.

You will coach an in-branch team, manage risk and compliance, and collaborate with ecosystem partners to grow share-of-wallet and customer loyalty. The role emphasizes talent development, onboarding, and ongoing performance management in an in-office setting, with a focus on

Qualifications

• Preferred Skills: Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-Oriented Competencies Branch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management
• No Degree is required for this role; related experience may be considered in lieu of education
• Notary Public may be required in the applicable state and is part of licensure considerations

Responsibilities

• Lead all aspects of branch performance and drive revenue through consultative customer interactions.
• Create a differentiated customer experience and manage risk and compliance.
• Coach and develop branch team members to achieve sales targets and service standards.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Sales Management

Branch Banking Services

Digital Awareness

Effective Communications

Managing Multiple Priorities

Education

No Degree

Job description

PNC Financial Services Group, Inc. in New Philadelphia, OH seeks a Branch Manager to lead all aspects of branch performance, driving revenue through consultative interactions and a differentiated customer experience.

You will coach an in-branch team, manage risk and compliance, and collaborate with ecosystem partners to grow share-of-wallet and customer loyalty. The role emphasizes talent development, onboarding, and ongoing performance management in an in-office setting, with a focus on