Branch Manager: Growth Leader & Member Experience

Pacific-Service-Credit-Union; Livermore (CA); On-site; USD 91,000 - 119,000; Full time

Benefits offered by this job

Health insurance coverage

401k with employer match

Bonus program

Tuition Reimbursement program

Employee referral bonus

Student Loan Repayment Assistance

Loan rate discount

Vacation and sick time

Job summary

Pacific Service Credit Union in Livermore, CA is seeking a Branch Manager to lead daily operations and drive local market growth while delivering exceptional member service. You will coach staff, ensure regulatory compliance, and manage loan origination, cash controls, and complex transactions.

This hands-on role requires strong organizational and communication skills and a commitment to community engagement.

Qualifications

• Supervisory experience in a credit union or bank.
• Strong leadership and staff coaching abilities.
• Ability to manage operations, compliance, audits.
• Excellent communication with members and staff.
• Knowledge of NMLS requirements.

Responsibilities

• Direct and develop branch staff to deliver exceptional service.
• Drive local market growth and member development.
• Ensure compliance, audit readiness, and cash controls.
• Oversee loan origination and fraud support.
• Represent the branch as brand ambassador in the community.

Skills

Leadership

Communication skills

Customer service

Strategic thinking

Training and coaching

Financial services knowledge

Education

High School diploma or equivalent

College degree

Job description

Pacific Service Credit Union in Livermore, CA is seeking a Branch Manager to lead daily operations and drive local market growth while delivering exceptional member service. You will coach staff, ensure regulatory compliance, and manage loan origination, cash controls, and complex transactions.

This hands-on role requires strong organizational and communication skills and a commitment to community engagement.