Branch Manager: Growth, Coaching & Customer Experience

BMO U.S.; Evansville (WI); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO U.S. is seeking a branch leader to guide a team in delivering exceptional customer service and financial solutions. The role emphasizes building relationships with customers and driving branch revenue through proactive sales and referrals.

Responsibilities include coaching staff, executing branch plans, and ensuring compliance with regulatory requirements and Bank policies. A post-secondary degree and 4–6 years of relevant experience are typical qualifications.

Qualifications

• Typically 4–6 years of relevant experience and post-secondary degree in related field or equivalent experience.
• Previous supervisory or management experience preferred.
• In-depth knowledge of retail banking products and services.

Responsibilities

• Lead and coach branch staff to deliver exceptional customer service.
• Identify needs and referrals to other business groups to meet customer objectives.
• Develop and execute a branch business plan to grow revenue and customer base.

Skills

Supervisory experience

Retail banking knowledge

Strong communication skills

Analytical thinking

Education

Post-secondary degree in related field

Job description

BMO U.S. is seeking a branch leader to guide a team in delivering exceptional customer service and financial solutions. The role emphasizes building relationships with customers and driving branch revenue through proactive sales and referrals.

Responsibilities include coaching staff, executing branch plans, and ensuring compliance with regulatory requirements and Bank policies. A post-secondary degree and 4–6 years of relevant experience are typical qualifications.