Branch Manager: Growth, Coaching & Customer Experience

Bank of Montreal; High Desert (NM); On-site; USD 52,000 - 96,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

Bank of Montreal is seeking a Branch Manager in the United States to lead daily operations and deliver exceptional retail banking service. You will drive sales, manage referrals, and build strong customer relationships while ensuring compliance with regulatory requirements.

The role emphasizes coaching staff, developing branch business plans, and achieving customer acquisition and retention objectives. A post-secondary degree and 4–6 years of relevant experience are preferred.

Qualifications

• 4–6 years of relevant experience with a post-secondary degree or equivalent.
• Strong knowledge of retail banking products and services.
• Excellent verbal and written communication skills.

Responsibilities

• Lead the branch business plan to maximize growth and wallet share.
• Develop and maintain a personal referral network for new business.
• Coach and develop branch staff to meet service and sales goals.
• Establish relationships with customers to identify financial objectives and provide solutions.
• Ensure compliance with legal, regulatory, and Bank policies.

Skills

Retail banking

Sales & service

Customer referrals

Team leadership

Education

Post-secondary degree

Job description

Bank of Montreal is seeking a Branch Manager in the United States to lead daily operations and deliver exceptional retail banking service. You will drive sales, manage referrals, and build strong customer relationships while ensuring compliance with regulatory requirements.

The role emphasizes coaching staff, developing branch business plans, and achieving customer acquisition and retention objectives. A post-secondary degree and 4–6 years of relevant experience are preferred.